Stellenbosch Retail Assistant

Company name 

Sealand

Position

Sales Assistant (Stellenbosch)

Employment period

Start immediately (3 month probation) 

Location

Sealand Stellenbosch 

Contact Person

Dean Scott - dean@sealandgear.com

 

 Company Description and Background

We are Sealand, a lifestyle brand that is focused on responsibly made gear and apparel. Our mission is to ensure that every decision we make keeps the planet and its people front and centre. All Sealand bags and apparel are handmade by valued craftspeople from waste or responsibly and ethically sourced materials. These materials are then combined with high-quality hardware, conscious design, and expert craftsmanship to create gear that will last a lifetime. The upcycled and responsibly sourced materials we source are sturdy and weather resistant, making them perfect for any adventure – no matter if on land or sea.

Job Description

We are looking for a competitive retail Sales Assistant to help customers identify and purchase products they desire. Sales Assistant duties include selling, restocking and merchandising. The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximisation. The individual will report directly to the Head of Retail, Dean Scott.

Experience and/or Educational Requirements  

The successful candidate must have/be:

  • Proven working experience in retail sales.
  • Basic understanding of sales principles and customer service practices.
  • Proficiency in English, other languages are a bonus.
  • Track record of over-achieving sales quota.
  • Solid communication and interpersonal skills.
  • Customer service focus.
  • Friendly, helpful, confident and engaging personality.
  • Basic administration skills.
  • Matric or higher learning certificate.
  • Basic understanding of Point-Of-Sale systems (Shopify).
  • Good attention to detail.
  • Proactive work ethic.
  • Ability to work under pressure.
  • Solution-based approach to work and challenges.
  • Good people skills.
  • Clear and concise communication.
  • Independent thinker. 
  • A holistic, problem-solving approach to work.
Describe a typical day
  • Ensure high levels of customer satisfaction through excellent sales service.
  • Maintain outstanding store condition and visual merchandising standards.
  • Maintain a fully stocked store.
  • Ascertain customers’ needs and wants.
  • Recommend and display items that match customer needs.
  • Welcome and greet customers.
  • Manage point-of-sale processes.
  • Actively involved in the receiving of new stock.
  • Keep up to date with product information and updates.
  • Accurately describe product features and benefits to customers.
  • Follow all companies' policies and procedures.
Great to have/added bonus
  • Experience with Upcycled and Recycled products.
  • Basic understanding of Point-Of-Sale systems (Shopify, YOCO and FNB card machines).

Partnerships

The DHL Stormers

We started our journey with the The DHL Stormers in 2021. It’s been a wonderful privilege to be their official luggage sponsor. It hasn’t stopped there as we have continued to support the team in their official kit, adding in a much-loved Match Day Moon with a zip-puller made from used Stormers’ jerseys.

The WSL

We joined the WSL team in 2023, as an official partner for the WSL Jbay Open. Our collaboration included beach clean ups, partnering with the surfers with a contest: Airs for Good and designing bespoke WSL gear.

Natural Running Co.

The Natural Running Co, is a wonderful Jozi running club. They joined the Sealand team in early 2024. We have been able to do an amazing run from our Sandton store around the urban jungle of Johannesburg. We look forward to many more events with this epic club.

PONDO

Sealand and PONDO have a natural affinity: a love for the environment and exercise therein. The PONDO Trail is a single event with two streams - The PONDO ultra of 103 km and the PONDO Coaster of 3 runs: 36km, 34km, 33km are both sponsored by bespoke Sealand gear.

Africa Rising Music Conference

Africa Rising Music Conference is a collaborative space for taking African music from the streets, to the studio, to the world. We, at Sealand, are proud to be a partner as they also focus on female leadership, artist and executive exchange.

One Blue Heart

One Blue Heart is an incredible fundraiser for the Turtle Conservation Centre hosted by the Two Oceans Aquarium Foundation. One Blue Heart is an amazing partner as they celebrate marine life in such a mesmerising way that inspires all to challenge the status quo. We count it a joy to be able to provide the bags and badge pins for their event.

Sentinel Ocean Alliance

Sealand and Sentinel Ocean Alliance (SOA) clearly unite in their love for the ocean and humanity. It’s a match made in marine heaven. SOA makes its mark in both the ocean and with our local Hout Bay community, providing environmental education for Cape Town’s youth within the coastal communities. It’s an honour to walk alongside an initiative that speaks so well into the needs of the people and the planet.

Cool Runnings Recreational Club

CRRC is a Cape Town based social running club. We love partnering with this much loved club known for their incredible community and fun. We have been fortunate enough to partner with them in runs around the magnificent Mother City.

The NSRI

The National Sea Rescue Institute (NSRI) does wonders in our beloved ocean. The NSRI serves the need of maritime rescue and we are privileged to be partners with such a group dedicated to saving and fighting for lives. We have partnered with the NSRI through making bespoke Sealand x NSRI bags. Furthermore, we have teamed up with the Stormers, a fellow NSRI partner, and the NSRI in a day out on the ocean.

Ballers

Ballers is our local soccer school partner! How awesome it is to be a part of the empowerment of the future generation with this partnership. They do so well in equipping our future leaders with sporting skills that lend themselves to so much more. We have the honour of providing them with bespoke Sealand x Baller Soccer School bags.

Deli2Sea

Deli2Sea is a run/walk from Chardonnay Deli, Constantia to Chardonnay Deli, Kalk Bay. We love the way Deli2Sea celebrates the Cape’s natural beauty through exploring it within community. We are a proud brand partner of this awesome adventure and will continue to be rooting for all the runners and walkers who join in this fun trail.